Please first confirm that you have sent your tokens to the contract address for your redemption. If you reside outside the United States, please be advised that international wire transfers can take time and you should allow between 5-10 business days following confirmation that your wire was processed before the wire arrives at your bank. If you have still not received it after this time, please contact us so we can provide further assistance. For US domestic transfers, please contact us if you have not received your fiat within 5 business after confirmation that your wire was processed.
