In order to receive GYEN and/or ZUSD to your Stellar wallet address, you must first establish a trustline for GYEN and ZUSD, respectively, with GMO Trust’s issuing account. Please ensure that you add the trustline between your Stellar wallet and GMO Trust before you submit a purchase or swap request.
For instructions on setting the trustline, please follow the configuration instructions of the exchange or wallet where you manage your Stellar address.